Welcome to Mactron. The https://www.mactrontech.my website (Hereinafter referred to as  “Mactron Site”) is comprised of various web pages operated by Mactron. Mactron Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of Mactron Site constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

Mactron Site is an E-commerce Site The purpose of this website is to provide information and online sales of industrial laser machines and accessories.

Freight Shipping

Laser machines and other large items are shipped by freight. For these items, shipping fees collected at checkout do not include additional shipping carrier fees such as “limited access” fees required for delivery to many educational and military facilities. If the shipping address on your order requires additional fees for delivery, we will be in contact before processing the order.


Your use of mactrontech.my is subject to Mactron’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications

Visiting mactrontech.my or sending emails to Mactron constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Mactron is not responsible for third party access to your account that results from theft or misappropriation of your account. Mactron and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Mactron does not knowingly collect, either online or offline, personal information from persons under the age of Eighteen. If you are under 18, you may use https://www.mactrontech.my only with permission of a parent or guardian.

Cancellation/Refund Policy

Mactron strives to satisfy you. Therefore, If you are not satisfied with your purchase items, you can return them according to our refund terms.

Mactron Upgrading & Customization Support

Laser systems are reliable and durable. However, they may experience several types of failure with repeated usage and without proper maintenance. Unexpected breakdown results in costly downtime and expensive repairs.

If your laser machine is dated or the performance degrades, you could contact Mactron support laser system upgrade services.

And our technical support team is here to do just that! Please include all the information below, and our team of experts will get back to you within 24 business hours.

Email address: sales@mactron-tech.com

In your email, please include:

– Your first and last name

– Your phone number

– Machine series number

– Order or PI number

– Detailed description of the issue

– Attachment of photos or videos of the problem*

*Note: We receive a high volume of emails and calls.

– To help us improve our response time, please ensure to include all information listed above.


Links to third party sites/third party services mactrontech.my may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Mactron and Mactron is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Mactron is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Mactron of the site or any association with its operators.

Certain services made available via https://www.mactrontech.my are delivered by third party sites and organizations. By using any product, service or functionality originating from the mactrontech.my domain, you hereby acknowledge and consent that Mactron may share such information and data with any third party with whom Mactron has a contractual relationship to provide the requested product, service or functionality on behalf of mactrontech.my users and customers.

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use https://www.mactrontech.my strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Mactron that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Mactron or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

While every effort is made to ensure that the content and imagery of this website is accurate, the website is provided “as is” and Mactron (mactrontech.my) makes no representations or warranties in relation to the accuracy or completeness of the information or images found on it. While the content of this site is provided in good faith, we do not warrant that the information or imagery will be kept up to date, be true and not misleading, or that this site will always (or ever) be available for use.

Machine, accessory, software, and other product images are used to reasonably depict the actual product or application. Some application images on this site are used as merely a visual to demontstrate the various types of materials that the laser can mark, engrave, weld, or clean. However, images may or may not be actual materials processed by Mactron.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Mactron content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Mactron and the copyright owner. You agree that you do not acquire any ownership rights in any protected content.

We do not grant you any licenses, express or implied, to the intellectual property of Mactron or our licensors except as expressly authorized by these Terms.

Third Party Accounts

You will be able to connect your Mactron account to third party accounts. By connecting your Mactron account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.

Third Party Accounts

The Service is controlled, operated and administered by Mactron from our offices within CHINA. If you access the Service from a location outside CHINA, you are responsible for compliance with all local laws. You agree that you will not use the Mactron Content accessed through https://www.mactrontech.my in any country or in any manner prohibited by any applicable laws, restrictions or regulations.


You agree to indemnify, defend and hold harmless Mactron, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Mactron reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Mactron in asserting any available defenses.

Liability Disclaimer

The information, software, products, and services included in or available through the site may include inaccuracies or typographical errors. changes are periodically added to the information herein. Mactron or its suppliers may make improvements and/or changes in the site at any time.

Mactron or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on the site for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services and related graphics are provided”as is”without warranty or condition of any kind. Mactron or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement.

To the maximum extent permitted by applicable law, in no event shall Mactron or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the site, with the delay or inability to use the site or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the site, or otherwise arising out of the use of the site, whether based on contract, tort, negligence, strict liability or otherwise, even if Mactron or any of its suppliers has been advised of the possibility of damages. because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. if you are dissatisfied with any portion of the site, or with any of these terms of use, your sole and exclusive remedy is to discontinue using the site.

Termination/Access Restriction

Mactron reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of china and you hereby consent to the exclusive jurisdiction and venue of courts in china in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Mactron as a result of this agreement or use of the Site. Mactron’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Mactron’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Mactron with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Mactron with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Mactron with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms

Mactron reserves the right, in its sole discretion, to change the Terms under which https://www.mactrontech.my is offered. The most current version of the Terms will supersede all previous versions. Mactron encourages you to periodically review the Terms to stay informed of our updates.

Contact Us

Mactron welcomes your questions or comments regarding the Terms.